MSF OCBA is recruiting a Syria Crisis Data Management & Analysis Officer
Permanent base: Middle East Unit, Amman
Covering contexts: Syria
Hosting MSF section: OCBA – Middle East Unit
Reporting Line: Regional Operational Manager- Cell 1 OCBA / Desk Platform
Starting date: Immediately
Duration: Temporary position planned until December 2018
POSITION BACKGROUND
Since the beginning of the conflict in Syria, MSF has engaged in numerous medical humanitarian activities aimed at assisting those suffering from the war, now in its seventh year. The complexity of the conflict – with numerous actors, limited access, direct attacks on healthcare personnel and facilities, and massive needs – has resulted in an equally complex response by MSF, with five operational centers running multiple projects at a high operational intensity and from different places such as Turkey, Iraq, Jordan and Lebanon. This complex environment created difficulties to have a comprehensive reading of the humanitarian situation and needs or the global impact of MSF’s interventions.
These complexities have produced an overwhelming amount of data, on medical and humanitarian needs as well as on attacks against the medical mission, both for internal and external uses. This data is valuable, from both an operational, and communications and advocacy perspective, because it is an effective tool to use in measuring the impact of the war and MSF´s response to the needs on the ground.
It is critical that MSF leverages this data, tracking, capturing and communicating both the acute and overwhelming humanitarian needs, and MSF´s response to it. The Data Management and Analysis Officer (DMAO) is a new role designed to capture and communicate data to improve the movement´s ability to inform operations, communicate and advocate effectively.
This role is designed to address the following needs:
- Compile coherent, comprehensive and current picture of MSF´s projects and their collective impact in Syria, in order to facilitate evidence-based decision making.
- Key public communication on Syria has leverage insights based on our shared and unique medical data.
- Grab opportunities to communicate using data journalism and data visualization tools, particularly on social media, and resonate deeply with audiences. These tools have the potential of significantly increasing MSF´s acceptance and leverage.
- Facilitate advocacy with the most current data that contributes to stronger and timely messaging.
- To simplify assembling intersectional data, and struggle to issue accurate and timely communications with a strong backbone of data.
- Give an overview of data trends, data mapping and data analysis to generate compelling narratives of MSF´s activities in Syria.
- Avoid circulation of incomplete and incoherent data regarding MSF´s Syria response, which could jeopardize the credibility of our communications and advocacy.
GENERAL OBJECTIVE AND JOB ENVIRONMENT
DMAO will work in an intersectional spirit, as the interface between MSF operations, communications and advocacy. The position has two main goals:
- From an operational perspective, he/she ensures that MSF teams operating in Syria rely on accurate and comprehensive understanding of the operations engaged by the organization. He or she consolidates relevant medical data from MSF’s projects as well as on attacks against MSF’s mission or MSF’s supported medical structures and personnel to be used for operational purposes.
- From a communications and advocacy perspective, he or she consolidates relevant medical data from MSF’s projects as well as on attacks against MSF’s mission or MSF’s supported medical structures and personnel on an ongoing basis, analyzes and develops tools to creatively and effectively communicate MSF operational and medical data in a way that increases MSF´s visibility, acceptance and leverage on Syria.
- MAIN RESPONSIBILITIES AND TASKS
Reporting
In order to achieve the above general objectives, DMAO will first work with operations and communications to define the data that should be captured. He or she will design standard and meaningful update reports and an easy to read monitoring table template (dashboard). He or she will gather the relevant data at the project level.
Data Collection
Aggregating agreed upon medical data to be defined according to operational and communications and advocacy needs.
Information Analysis
From the information and data received by the relevant missions, the Data Collection and Analysis Officer should provide a global analysis of the MSF activities in the region, highlighting the main trends observed during the reporting period. This information should be consolidated and shared with HoMs, CAs and Advocacy referents as needed. Special data analysis will be supplied tailored to specific communications and advocacy requirements.
Data Visualization and Communication
In collaboration with Communications Advisors (CA) and other relevant referents, DMAO will identify patterns, trends and data narratives to highlight MSF´s activities in Syria that contribute to the overall communications strategy, increasing the movement´s visibility, acceptance and leverage.
He or she will source and research data to support communications initiatives, recommend data visualization and data journalism tools to help communicate these trends.
In collaboration with communications and advocacy referents DMAO will develop this content and recommend appropriate dissemination strategies in recognition of the changing media landscape to bolster MSF´s relevance in the region.
He/ she will help design and implement an emergency response strategy to help guide communications and advocacy during emergencies, such as an attack on a MSF’s or MSF’s supported hospital or a chemical weapons attack against civilians in which MSF’s teams are involved in the provision of medical assistance to the affected population.
PLACE IN THE ORGANISATION
DMAO is part of the Operations team deployed by MSF in the Middle East. Hierarchically, he or she reports to the OCBA Regional Operational Manager for the Middle East, who acts as focal point on behalf of the other desks supporting projects in the region. He or she is hosted by OCBA’s Middle East Unit in Amman and works closely with advocacy staff and operational teams in the region.
SELECTION CRITERIA
Education and Experience
- Experience in data journalism in communications, preferably in media
- Experience dealing with health-related data
- Understanding of the Middle East context
- Experience turning data into compelling narratives
- Experience using online maps and social media
- Fluency in English is required, and Arabic is highly desirable
- Ability to quickly and accurately interpret data from multiple sources
- Demonstrated ability to use technology including content management systems and info graphics
- Ability to prioritize tasks and handle a busy workload
Competencies
- Commitment to MSF’s Principles
- Cross-cultural Awareness
- Behavioural Flexibility
- Stress Management
- Analytical Thinking
- Results and Quality Orientation
- Service Orientation
- Planning and Organising
- Teamwork and Cooperation
Others
- Flexibility with working hours
CONDITIONS
- Based in Amman at the Médecins Sans Frontières OCBA decentralised Headquarter
- Commitment : Full time job planned until December 2018 (temporary position )
- Annual gross salary based on MSF OCBA reward policy + secondary benefits.
- Starting date: Immediately
HOW TO APPLY
To apply, all applicants should please send their CV and cover motivation letter under the reference “DMAO” to recruitment-bcn@barcelona.msf.org.
Please submit your CV and cover letter in ONE file and name the file with your LAST NAME
Closing date: 31st of January 2018
Médecins Sans Frontieres, as a responsible employer, under article 38 of “Ley de Integración Social del Minusválido de 1982 (LISMI)” invite those persons with a recognised disability and with an interest in the humanitarian area to apply for the above mentioned position.
